Terms and Conditions

Who these terms apply to

These terms apply to all bookings made with Your Wedding Ceremony. By confirming a booking and paying a deposit, you are agreeing to these terms. If anything here is unclear, ask us before you book — not after.

Securing your date

Your date is not held until a deposit has been received. We do not hold dates provisionally for extended periods. Once a deposit is paid and we confirm the booking in writing, your date is secured.

The deposit amount is confirmed at the time of booking and set out in your booking confirmation. It forms part of the total fee — it is not an additional charge.

The balance

The balance of your fee is due before the ceremony. The exact due date is confirmed in your booking confirmation. We will not officiate a ceremony where the balance remains outstanding on the day.

Cancellations

If you need to cancel your booking:

• Cancellations made with reasonable notice may be eligible for a partial or full refund of the deposit, at our discretion and depending on circumstances.
• Cancellations made close to the ceremony date — or on the day itself — are unlikely to result in a deposit refund, as we will have committed time and preparation that cannot be recovered.
• In exceptional circumstances, we will always try to find a fair outcome. Talk to us.

Cancellations must be made in writing. The date the written notice is received is the date we treat as the cancellation date.

Rescheduling

If you need to change your date, let us know as soon as possible. Rescheduling is subject to our availability on the new date.

Where we can accommodate the new date, your deposit is transferred to the new booking. If the new date attracts a different rate — for example, if it falls on a public holiday where it previously did not — we will confirm any difference before you commit to the change.

Rescheduling is not guaranteed. In peak periods, availability may be limited.

Documents

It is your responsibility to ensure that all required documents are available on the day of the ceremony. This includes identity documents for both parties and both witnesses, and any additional documentation required for your specific circumstances (such as divorce decrees, death certificates, or foreign-national documentation).

If the legal ceremony cannot proceed because required documents are missing or incorrect, this is not our failure and the fee remains due. We will do everything we can to help you resolve the situation, but we cannot be held responsible for document problems that were within your control to prevent.

We provide clear guidance on what is required at the consultation stage. Use it.

Timing and waiting

We arrive at least 30 minutes before the agreed ceremony start time. If the ceremony is delayed, we will wait for a reasonable period. Where a significant delay is caused by circumstances outside our control — late guests, venue issues, a wedding party running behind — a waiting fee may apply for delays beyond 30 minutes past the agreed start time. This will be discussed and agreed with you at the time, not imposed without notice.

If you know the day is running late, please contact us as early as possible so we can make arrangements.

Travel

Travel within the greater Johannesburg and Pretoria metropolitan areas is included in the base fee. Venues outside these areas may attract a travel supplement. Any applicable travel supplement is confirmed at the time of booking and forms part of your total confirmed fee — it is not added on afterwards.

Legal registration

For civil marriages, we complete and submit the DHA-24 register to the Department of Home Affairs after the ceremony. The processing time at Home Affairs is outside our control. Your marriage is legally valid from the moment of signing — we cannot influence how long it takes for Home Affairs to process the record on their end.

If you need your marriage certificate urgently, let us know and we will advise on the options available through Home Affairs directly.

What we do not cover

Our fee covers the ceremony and the legal registration services described above. It does not cover:

• Venue hire or venue-related costs.
• Home Affairs application fees or certificate fees (these are paid directly to Home Affairs).
• Costs associated with obtaining foreign-national documentation (embassy fees, translation fees, apostille fees).
• Costs associated with obtaining duplicate copies of identity documents or previous marriage documents.

Conduct and fit

We work hard to make your ceremony right. In the very unlikely event that a working relationship becomes untenable for reasons entirely beyond professional disagreement, we reserve the right to cancel a booking with appropriate notice and a full refund. This has never happened and we do not anticipate it will.

Questions

If anything here is unclear, or if your circumstances do not obviously fit these terms, talk to us before booking. We would rather answer a question upfront than have a misunderstanding later.

Last reviewed: June 2026